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Privacy Policy

Introduction

At eHub Entertainment, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.ehubentertainment.com or make a purchase on our platform. This policy applies to users located in the KSA and Jordan.

By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: When you create an account or make a purchase, we collect personal details such as:
  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (credit card, debit card, or other payment methods)
  • Non-Personal Identification Information: We may collect data about your device, browser type, IP address, and browsing activity on our website through cookies and other tracking technologies.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. By using our website, you agree with our use of cookies.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and complete your transactions.
  • To provide customer support and communicate with you regarding your order, including delivery status and promotional offers.
  • To improve our website and services, ensuring a better user experience.
  • To send marketing communications, newsletters, and promotional offers (if you have opted-in to receive them).
  • To detect and prevent fraud, enhance security, and comply with legal requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with the following third parties:

  • Service Providers: We may share your personal information with third-party vendors and service providers who assist with payment processing, shipping, customer support, marketing, and other necessary functions.
  • Legal Obligations: We may disclose your personal information if required by law, such as in response to a legal request or to protect our rights, customers, or public safety.

4. Data Security

We use industry-standard security measures to protect your personal data, including encryption and secure servers. However, no system is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails or newsletters, you can opt-out by following the unsubscribe link in our communications.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Cross-Border Data Transfers

As our services are available in the KSA, Jordan, and potentially other countries, your personal information may be transferred to and processed in locations outside of your country. By using our website, you consent to this transfer and processing.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

eHub Entertainment

Address: Office no 904, Tabarak Towers, Al Mamzar Corniche, Sharjah

Email: customer@ehubentertainment.com